Contact Person Guide

Contact Person in Estonia: When E-Residents Need One

A contact person in Estonia receives official procedural documents and declarations of intent for a company when the law requires a local delivery point.

This guide explains the contact person requirement for Estonian companies in 2026, how it connects with legal address and virtual office services, who may act as a contact person, and what Address in Estonia by Dalanta provides for remote founders and e-residents.

  • Legal requirement explained
  • Licensed provider rules
  • Pricing from €124 + VAT
FIU licence Dalanta OÜ operates under licence FIU000248.
★★★★★Marketplace reviews 5.0 rating from 122 reviews on the official e-Residency Marketplace, checked 29 May 2026.
Registry code Dalanta OÜ registry code 14330221.
Office address Pärnu mnt 105, Tallinn, 11312, Estonia.

Quick answer: a contact person in Estonia is a person or provider entered in the Business Register to receive procedural documents and declarations of intent for a company. Under the Commercial Register Act, a contact person must be designated if the legal person’s address is abroad. For many e-resident companies managed from outside Estonia, the practical solution is to use a licensed virtual office provider in Estonia for both the legal address and contact person service.

What is a contact person in Estonia?

A contact person in Estonia is an official delivery point for procedural documents and declarations of intent addressed to a legal person. When a document is delivered to the contact person, it is treated as delivered to the company.

The contact person does not replace the management board and does not receive general authority to run the company. The management board remains responsible for reading forwarded documents, responding on time, keeping company data correct, and meeting accounting, tax, and annual reporting obligations.

Official delivery point

The contact person gives authorities a reliable Estonia-side channel for procedural documents and formal notices.

Limited role

The contact person receives and forwards official correspondence. They do not manage the company or make business decisions.

Register entry

The contact person’s details and term are submitted to the Business Register where required.

When is a contact person required?

The safest current wording is this: a contact person must be designated if the legal person’s address is abroad. This is the rule stated in Commercial Register Act § 24.

For e-residents, the practical question is usually whether the company will use a foreign management-board address or an Estonian legal address from a licensed provider. The e-Residency knowledge base explains that if the management board is outside Estonia and the company uses a foreign address as its legal address, a licensed contact person must be appointed.

Usually required when

  • The company’s registered address is abroad
  • The company uses the management board’s foreign address as its legal address
  • The Business Register requires a contact person entry for the company setup
  • A company with an expiring contact person term still has a mandatory contact person obligation

Usually handled by a virtual office

Many remotely managed Estonian OÜs avoid the foreign-address problem by using a licensed virtual office provider in Estonia. In that setup, the provider supplies the legal address and contact person coverage in one package.

Because official sources describe the rule through both address and management-location language, the page should avoid absolute claims such as “every foreign board always needs a contact person” without checking the exact register setup.

What does the contact person do?

The contact person’s role is narrow but important. It is about reliable delivery of official documents, not general business administration.

Receives official documents

The contact person can receive procedural documents and declarations of intent addressed to the company.

Forwards correspondence

Documents are forwarded to the management board according to the service terms so the company can respond.

Maintains register data

The contact person details and term must be kept accurate in the Business Register where the obligation applies.

Who can act as a contact person?

For mandatory contact person cases under the Commercial Register Act, the contact person must generally be a qualified professional or licensed provider category named in law. For e-resident companies using a service provider, the practical route is to use a licensed trust and company service provider.

Provider categories named in law

  • Notary
  • Advocate or owner of a law firm
  • Sworn auditor or audit firm
  • Tax representative of a non-resident for the purposes of the Taxation Act
  • Trust and company service provider specified in the Money Laundering and Terrorist Financing Prevention Act

Important nuance

Contact person rules depend on the company’s registered address, management setup, and Business Register data. For most remotely managed e-resident companies, the practical route is to use a licensed provider that can supply both the Estonian legal address and contact person service.

Dalanta OÜ is a licensed trust and company service provider and is listed on the official e-Residency Marketplace.

Why founders choose Address in Estonia by Dalanta

Address in Estonia by Dalanta is focused on the essential Estonia-side setup for remote founders: legal address, licensed contact person service, and handling of official mail.

Licensed provider

Dalanta OÜ operates under FIU licence FIU000248 and is listed on the official e-Residency Marketplace.

Clear pricing

The 1-year legal address and contact person package is €124 + VAT. The 5-year package is €545 + VAT.

Remote-founder fit

The service is built for e-residents, solopreneurs, consultants, SaaS founders, and company owners switching providers.

How the service works

The process is designed for founders who want a clear digital route without renting office space in Estonia.

1

Choose your package

Select the 1-year or 5-year legal address and contact person package.

2

Complete checks

Dalanta reviews eligibility and completes the required KYC and AML checks before service activation.

3

Update the register

The company’s legal address and contact person details are submitted or updated in the Business Register as needed.

Pricing overview

Dalanta’s contact person service is sold together with the legal address package because most remotely managed Estonian companies need both parts handled together.

5-year package
€545 + VAT / 5 years

Best for founders who want fewer renewals and a lower effective annual rate.

  • Effective annual rate: €109 + VAT
  • Same legal address and contact person coverage
  • One longer service term for stable planning

If 24% VAT applies, the orientation totals are €153.76 for 1 year and €675.80 for 5 years. VAT treatment can depend on customer location and VAT status.

See the full Estonia virtual office pricing page

Compliance notes

A contact person helps make official delivery possible, but it does not replace company management, accounting, tax advice, or annual report filing.

Important points

  • The company’s Business Register data should stay accurate
  • The contact person term must be extended before expiry where the obligation applies
  • Official documents delivered to the contact person are treated as delivered to the company
  • The management board remains responsible for responding to official notices

Keep expectations clear

This service is best understood as an official delivery and address-support service. It does not by itself solve tax residency, banking, accounting, licensing, or business substance questions.

Frequently asked questions

Do I need a contact person if I live outside Estonia?

It depends on the company’s registered address and Business Register setup. A contact person is mandatory if the legal person’s address is abroad. In practice, many e-residents use an Estonian legal address and licensed provider package so the address and contact-person setup are handled together.

Is a contact person the same as a legal address?

No. A legal address is the company’s registered address. A contact person is the person or provider authorised to receive certain official documents for the company. Many virtual office packages include both.

Can the contact person act on behalf of my company?

No. The contact person’s role is limited to receiving procedural documents and declarations of intent. The management board remains responsible for company decisions and responses.

Who can provide contact person service in Estonia?

For mandatory contact person cases, the provider must generally be one of the categories named in law, such as a notary, advocate, sworn auditor, audit firm, tax representative, or licensed trust and company service provider.

What happens if the contact person term expires?

The term of the contact person must be submitted to the registrar and extended when needed. If a company that is required to have a contact person does not appoint one, the registrar may start deletion proceedings after giving a deadline to correct the issue.

Does Dalanta include mail handling with the contact person package?

Yes. Dalanta’s legal address and contact person packages include official mail scanning and forwarding according to the service terms.

Set up legal address and contact person service in one package

If your Estonian company needs a clean Estonia-side setup, Address in Estonia by Dalanta provides legal address, licensed contact person coverage where required, and official mail handling from one provider.

Email: info@addressinestonia.com Phone: +37253363502 Marketplace profile